How Trademore Works

Learn in depth how our process works for buying, selling, and trading in your device.

Trademore Banner

How It Works: Buy Certified Used Phones and Devices

1
MULTI-POINT INSPECTION

All used devices go through 30-point functional and cosmetic inspection for quality, reliability and functionality.

2
TRADEMORE CERTIFIED

All devices on Trademore have received a 100% inspection score. When you buy used devices through Trademore, it's certified so you don't have to settle.

3
RECEIVE YOUR DEVICE

You'll receive your order quickly via free 2-day shipping and we'll keep you informed along the way.

How It Works: Sell Used Phones and Devices

It’s easy to get paid when you sell devices through Trademore.

1
TELL US ABOUT IT

We like old phones, tablets and smartwatches. Select the kind of device you want to trade in.

2
GIVE US THE DETAILS

Next, tell us the details of your device like the provider, color and capacity. Our filters make it easier than ever.

3
TELL US WHAT CONDITION IT`S IN

To help us determine the offer, tell us if your device is in great condition or if it needs a little love.

4
WE`LL MAKE YOU AN OFFER

We’ll give you an initial offer for your device based on the details you provided.

5
SEND US YOUR USED DEVICE

We’ll send you the prepaid shipping materials. You send us back your device. It’s that easy.

6
GET PAID

After we receive your device, we’ll check it out to confirm the details and condition you provided. If everything looks good, we’ll send you a Virtual Mastercard® Gift Card* or PayPal payment.

How it Works: Trading in a Used Phone

1
SELLING A PHONE VS. TRADE IN

Upgrading your device with Trademore is simple. We offer a competitive quote towards your used device based on its condition (see below) and your new device is shipped to you.

2
RECYLCING MULTIPLE PHONES OR DEVICES
We can only pay you for the device that is tied to your order but if you send us more than one device in one shipment, you’ll receive payment for the device tied to your order and we’ll responsibly recycle the device(s) not tied to your order.
3
DEVICE AUTHENTICATION
We authenticate the security of the used devices we buy and sell to determine exclude any devices that are counterfeit or reported lost or stolen.
4
PERFECT CONDITION
Fully functional in like new condition with no scratches or blemishes
5
GOOD CONDITION
Fully functional with minor cosmetic scratches, normal wear and tear
6
POOR CONDITION
Device is not fully functional or has cracked screen and/or bent housing
*Trademore Online Mastercard Gift Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. The Trademore Online Mastercard Gift Card can be redeemed at every internet, mail order, and telephone merchant everywhere Debit Mastercard is accepted in the US. No Cash or ATM Access. Mastercard is a registered trademark of Mastercard International Incorporated, and the circles design is a trademark of Mastercard International Incorporated