Effective Date: September 22, 2021
We collect information when you use our Site, contact us, and when you use our Services.
Information you provide directly to us. We collect information you provide directly, including:
Information we collect automatically. We may collect certain information automatically when you visit our Site, such as the date and time of your visit, information about the links you click and pages you view within the Site, pages that you view before and after visiting our Site, your Internet protocol (IP) address, Internet service provider, device and advertising identifiers, screen records, browser type, operating system, platform type, connection speed and other attributes.
When you contact us, we may monitor or record your call for quality assurance, training and security purposes.
Information we obtain from other sources. We may receive information about you from other sources, including through companies that collect consumer information such as demographic and interest data. In addition, if you access third-party services, such as Facebook, Google, or Twitter, through the Site or to share information about your experience on the Site or with our Services with others, we may collect information from these third-party services.
We generally use the information we collect to:
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
If you access third-party services, such as Facebook, Google, or Twitter, through the Site or to share information about your experience on the Site or with the Services with others, these third-party services may be able to collect information about you, including information about your activity on the Site, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.
If you choose to engage in public activities on the Site, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing personal information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
You may see Trademore ads on others’ sites, services, apps and devices, as well as on the Trademore site. These ads may be tailored for you based on information that we or companies acting on our behalf collect on Trademore’s site as well as other sites and apps where these advertising entities also are present.
To accomplish this type of advertising, advertising entities place and access cookies and similar technologies on browsers you use and access advertising identifiers from your mobile device operating systems. Information about your activities on the websites and in the apps where the entities are present can be combined and used to determine whether you fall into an audience advertisers wish to reach.
Advertising that is customized based on information about your visits over time and across different websites, apps and devices is known as “interest-based” advertising. In accordance with the Digital Advertising Alliance self-regulatory principles, we require that advertising companies disclose when they are using interest-based advertising techniques to deliver interest-based ads on our site as well as when they deliver Trademore ads on other sites. We also require them to offer you an ability to opt out of this use of your information. You can visit the industry-wide Digital Advertising Alliance opt-out page to learn more and opt out. Additionally, you will see an icon ► in or around online advertisements placed using interest-based advertising techniques. You can click on the icon to learn more and opt out. You can also opt out of the use of your device identifiers for interest-based advertising by selecting “Limit Ad Tracking” or “Opt out of Interest-Based Ads” in your device Settings.
The California Consumer Privacy Act, or CCPA, gives you specific rights as a California resident.
The law provides you with the right to know what information we collect about you and how we use it, to access and delete that information within certain limitations, to tell us not to sell personal information about you and to not be discriminated against for invoking these rights.
You have the right to request access to specific pieces and categories of personal information we collected about you in the past 12 months. You can do this via the Trademore privacy dashboard or the email address provided below.
You have the right to request that we delete personal information we have about you unless we need it for specific reasons described by the CCPA. We will retain certain information required for security, legal, or other business or commercial purposes only for as long as reasonably necessary for business, accounting, tax or legal purposes and then securely delete it.
If you are a California resident, the CCPA gives you the right to say no to the sale of your personal information.
Trademore does not sell information that personally identifies you such as your name, telephone number, mailing address or email address. We may allow third-party advertising companies to collect information about your activity on our website, for example through cookies and similar technologies, mobile ad identifiers, pixels, and web beacons. These ad entities use information they collect to help us provide more relevant Trademore advertisements and for other advertising purposes. This activity may be considered a sale under the CCPA. Visible the Digital Advertising Alliance’s Consumer Choices page to learn about how you can limit this type of advertising. App users can opt out by using your device settings to “Limit Ad Tracking” (for iOS devices) or “Opt out of Ads Personalization” (on Android devices).
We do not discriminate against you if you exercise any rights described in this section.We will not deny goods or services, charge different prices or rates for goods or services, or provide you a different level or quality of goods and services. You also have the right to receive information about any financial incentives we offer to you.
We require you to verify your identity using the processes described in the dashboard before we fulfill your request.
You can authorize an agent to exercise your California privacy rights on your behalf. To designate a California business or individual as your agent, we first must verify your identity. Simply log-in to the Trademore privacy dashboard with your credentials, or with your order number and email address, and follow the instructions for exercising your privacy rights. There you will receive instructions on how to assign an authorized agent for your account.
If you have questions about your rights under CCPA, email us at email@example.com.
California customers may request, once per year, that we disclose the identity of any third parties with whom we have shared personal information for the third parties’ direct marketing purposes within the previous calendar year, along with the type of personal information disclosed.
California residents under age 18 who are registered users of online sites, services or applications may request and obtain removal of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be removed. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.